How do I know if my Swig is open or closed?
The mouthpiece rotates to open or close your Swig. The open position is when the swig logo text is on top. The closed position is swig logo text on the bottom. Your Swig will not leak in the closed position :)
Is Swig safe to put in the microwave or dishwasher?
All parts of Swig are safe for microwave and dishwasher use.
How do I clean my Swig?
We suggest washing swig after every use with warm soapy water. Removal of the mouthpiece or sleeve is not necessary. If you wish to remove the sleeve, it is easier under warm soapy water, however, please ensure a firm grip to avoid dropping the glass. Do not push the bottom of the glass.
Rather push the curved corners carefully and slowly.
Will Swig fit in my car cup holder?
Yes, our research indicates that Swig will fit in the vast majority of modern car cup holders. Please contact us if your Swig does not fit.
Try to avoid overfilling your Swig.
When filling Swig it is important to only fill it, half a centimetre below the top of the glass to avoid overflow when putting the lid on. Please let your Barista know.
How do I remove lipstick or other stains from the lid?
To remove any stains from the silicone lid, use a baby wipe or rub the stain with coconut oil, lemon juice or rubbing alcohol.
Can I order replacement glass if it breaks accidently?
Yes click here to order your replacement glass. Please be sure to order the correct size.
Do not wash, use or place your Swig next to any sharp utensils or objects to avoid puncturing the silicone sleeve or lid.
Do you sell wholesale?
Yes, please contact us here for minimum order quantities and pricing.
Do you offer co-branding?
Co-branding is coming soon. We are currently looking into co-branding options with our suppliers. We will update the website and our social media pages when some viable options are available.
My question is not answered here?
Contact us here and we will answer your query as soon as possible. You may also refer to the shipping page or our returns & refunds page to answer your question.