Over 150 new Colour Combinations available now! Free shipping for all Australian orders over $60 Free shipping for all NZ orders over $80

Shipping Policy

General guidelines

  • Please allow 1-2 business days for processing and dispatch of your order.
  • Once your order is shipped you will be emailed a tracking number.
  • PO box addresses are not accepted.
  • Once your order is in the hands of a shipping carrier all responsibility lies with the shipping carrier. Team Swig will do all it can to push your order along, however, delivery time of your order is beyond our control at this stage.
  • Please be patient with shipping times. Due to COVID all shipping carriers worldwide are under additional pressure as unprecedented demand in e-commerce continues to grow.

Current Shipping Rates & Time Frames

Free shipping for all Australian orders over $50

  • Delivered in 3-7 business days depending upon your location.
  • Regional deliveries allow 8-12 business days.
  • Shipped by Australia Post or Sendle.
  • $8.50 shipping for orders under $50.

  • If you have any concerns about your order, please contact us and one of our team will be of assistance.

Free shipping for all New Zealand orders of 3 cups or more

  • $9 shipping to NZ for orders of 2 cups :)
  • Delivered in 12-15 business days.
  • Shipped by Australia Post, Sendle or DHL.
  • Our NZ shipping rates are displayed at checkout. 

$20 Global shipping for all orders over $80.

  • Delivered in 3-6 weeks as a result of COVID-19. 
  • Shipped by Australia Post, Sendle or DHL.
  • Our international shipping rates are displayed at checkout. Unfortunately, due to delivery costs, free shipping or discounted shipping promotional codes do not apply to international orders unless clearly stated otherwise.

COVID-19 UPDATE - All orders are sent with Tracked Shipping. 

  • Due to COVID all shipping carriers worldwide are under additional pressure as unprecedented demand in e-commerce continues to grow. While it is business, as usual, it is expected that there will be delays with your delivery. Please be patient with all delivery services, your order will arrive shortly. 
  • Team Swig will track all orders that take more than 2 weeks to arrive.

We are currently not shipping to Afghanistan, Brazil, Colombia, Guatemala, Indonesia, Iran, North Korea, Mexico, South Africa, Portugal, South Africa, Syria, Yemen due to unreliable postal services.